I have written a post titled Creating Added Value for the Customer is Bad Project Management which talks about the setbacks on performing tasks which are out of scope.

The picture below takes it too much. I agree that things outside of scope should not be performed but when the quality of work is compromised because of certain roadblocks, the project should not proceed and alert the client about certain issues. Proceeding to take additional actions should then be agreed upon for the overall quality of the results.

Found via Seth Godin.

I have worked with perfectionists who treat tiny details serious enough to make a dent to project timelines and work plans. As it turned out, customers don’t notice these things and their appreciation is far less than the time spent to refine details.

What really matters?

I have written a post commenting on the Seven Deadly Sins of Project Management by Wayne Turk. I would look for the link where you can download the document since the file has been sitting on my harddisk for quite sometime and I can’t seem to recall who I got it from. Anyways, Wayne Turk the author, has commented on the post and have written very good thoughts about it. Below is his actual comment:

This is a continuation of the project management lifecycle post where we previously discussed project conceptualization and planning.

Project Build

This is usually the longest phase in the project lifecycle and it is where the product is built or the service is accomplished.

We have already discussed the lifecycle of project management; in this three part series, we shall go in depth of each phase in the project management lifecycle.

Project Conceptualization

This is the first phase in a project life cycle where a business problem, requirement or opportunity is identified and happen to be the most important from all phases. The success of the project depends on the success of the planning phase. The following are the activities involved in project planning:

Higher management always encourages their people to create added value for the customer to exceed their expectations and there are different ways that project teams can add value to their customer that is outside of the scope of work agreed upon; following are some of these things: