When is the Customer Never Right
We are used to believe that customer is always right; but not really. I was walking by the mall last Tuesday when I noticed people where looking at a foreigner dining in Tokyo Tokyo restaurant only to realize he was scolding the waitress and manager at a tone close to shouting.
I paused for a moment and learned the white man was telling the waitress she had no brains and was not able to deliver what he wanted. He kept on repeating how brainless she was for not writing in detail his instructions on how he wanted his food to be cooked. He even accused her and the manager for deceiving him by confirming they could cook the food that way only to find out they did not bring him what he wanted.
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